Testimonials - see what are clients say about our service

Mr & Mrs Passmore (Vendor and Purchase)

My husband and I wanted to thank all the staff for their help, especially Cleeve, who dealt with our house sale and purchase very professionally and with understanding and kindess. We would 100% use you again and would recommend them. We have used other agents in the town in the past but from now on we would only us PS&D in the future'. 

Keith & Jill Clee (Vendor)

'We are thrilled to have sold our property. We cannot praise the Bideford office of PS&D enough for all their hard work. Andrew, James, Lesley & Sue have been so kind throughout. James in particular worked tirelessly to inform us through the chain of developments and queries. All the staff have also been so welcoming when entering the office and their efficiency has been so appreciated by us'.

Christine & Norman Smith (Professional Client)

'A truly professional service provided by James White. An accurate Home Buyers report produced with helpful advice and recommendations.  A very prompt efficient response given to any requests or queries with kindness and politeness.

Thank you again for all your help throughout the last few months.'

Mr Tucker (Vendor)

‘As my mother is elderly it was of the upmost importance that she had an agent who could look after her at all times.  This I received from Phillips Smith & Dunn both during the sale of her home in Braunton and her purchase in Barnstaple.  A first class service, thank you.’ 

Emma Wrightman (Vendor)

‘Thanks so much for all your hard work, it really is appreciated. We have been recommending the Phillips Smith & Dunn team to everyone, definitely a quality service that you don’t get with other agents, everyone there is very lovely, very personal service, love it!’

Mr Kane (Purchaser & Vendor)

‘Just to say my wife and I have been completely satisfied with the service and professionalism of all the staff at the Braunton Office – notably Roseanne, James and Charles during both the buying and selling process.  I would have no hesitation in recommending them and would most definitely use them in the future.’

Diane and Christopher McCulloch (Tenants)

The lettings team have been a great help to us during our transition from living in Australia to setting up home in the UK.  We have been very well looked after and supported.  They are always cheerful and go that extra mile to ensure we are happy tenants.

Stephen & Helen Rogers (Vendor)

‘We recently sold our property through Phillips Smith & Dunn and would not hesitate to recommend their service. Unfortunately our sale was not a straightforward but the team at PS&D managed the situation brilliantly. They kept us fully updated of the progress and guided us with friendly and expert advice. They were always available when we needed them.

We are convinced that without PS&D’s advice and guidance our sale would not have progressed to a successful conclusion.  We were delighted with the end result.’  

Chris and Debbie (Professional Client)

‘We contacted James to conduct a property survey for us when looking to purchase a local business. He was very approachable, friendly and knowledgeable. We had many questions which he answered concisely and in a timely manner. We received a comprehensive report, easy to understand but very detailed.’ 

Mrs Lyons, Braunton (Vendor and Purchaser)

“Having bought and sold through Phillips, Smith & Dunn in Braunton, I found their service to be extremely professional yet friendly and approachable. They dealt with my queries efficiently and they helped me from start to finish ensuring that my sale and purchase went through with little problem. I would unhesitatingly recommend them to anyone.”

Paul Stevens (Professional Client)

‘I recently got in contact with Phillip Smith and Dunn for a Home Buyers Survey prior to buying a house. I must say the overall service was very good.

In Particular the thorough attention to detail in the report was impressive. As a general builder myself I had a good idea of potential areas that needed to be addressed but the detailed report underlined many unforeseen aspects of the whole property. I think this really gives you the best indication of what you are buying and at what value.

Ben Crocker (Vendor)

‘A very thorough service.  Charles is meticulous and entirely unflappable.  Sold the house after having it on with another agent for some months.  I would recommend Phillips Smith & Dunn’

Mr and Mrs B Henderson (Purchaser)

‘We recently purchased a property through yourselves and would like to say how professional your staff were during the whole process.  James was excellent in every respect.  He always, without exception, saw each query/request through and without fail provided an answer.  Congratulations on making the process of house buying as stress free as possible.’

Mike Castle & Charlotte Maxwell (Professional Clients)

‘We thought the service the company provided was second to none. Correspondence and regular updates with how things are progressing was brilliant. The company provided an excellent value for money service considering the depth and detail of the report. The report itself was easy to understand especially with the colour coding which gives a ready reference guide to the surveyors findings.


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